Privacy Policy
Effective Date: August 1, 2023
1. Introduction
DFG Rent a Car (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. We respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
2. Information We Collect
We may collect various types of information from you, including but not limited to:
– Personal Information: Name, address, email address, driver’s license, payment information, and other details necessary for processing reservations and providing rental services.
– Usage Information: Information about your interactions with our website, app, and services, such as log data, IP address, device information, and browsing activity.
– Location Information: If you permit access, we may collect location data to assist with services like navigation or finding nearby rental locations.
– We will collect your mobile phone number when you agree to receive SMS. The information will be collected verbally: in person or over the phone.
Data Usage: We use your data solely to communicate via SMS about reminders, alerts, notifications, and to answer any question you may have.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.
Contact DFG Rent a Car at (800) 890-5801 or [email protected] for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to [email protected] or (800) 890-5801. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our phone number, email, and our website or social media link to contact us. We are here to help you.
Non-Sharing Clause: No mobile phone information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. How We Use Your Information
We use the collected information for the following purposes:
– Process Reservations: To process and manage your car rental reservations, including sending confirmation and updates.
– Improve Services: To enhance and personalize your experience, analyze website usage patterns, and improve our services.
– Communication: To communicate with you about your reservations, respond to inquiries, and provide customer support.
4. Information Sharing
We may share your information with the following entities:
– Service Providers: Third party service providers who assist in providing our services, such as payment processors, IT support, or customer service.
– Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our policies, or respond to government requests.
5. Data Security
We employ industry standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Choices
You have certain rights regarding your personal information:
– Access: You can request a copy of the personal information we hold about you.
– Correction: If you believe your information is inaccurate or incomplete, you can request corrections.
– Withdrawal: You can withdraw consent for marketing communications or location data collection.
7. Cookies and Similar Technologies
We may use cookies and similar technologies to enhance your browsing experience and collect usage information. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or other means. Your continued use of our services after the changes will signify your acceptance of the updated policy.
