Privacy Policy

Privacy Policy

Effective Date: August 1, 2023

1. Introduction

DFG Rent a Car (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By accessing or using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We may collect various types of information from you, including but not limited to:
– Personal Information: Name, address, email address, phone number, driver’s license, payment information, and other details necessary for processing reservations and providing rental services.
– Usage Information: Information about your interactions with our website, app, and services, such as log data, IP address, device information, and browsing activity.
– Location Information: If you permit access, we may collect location data to assist with services like navigation or finding nearby rental locations.

3. How We Use Your Information

We use the collected information for the following purposes:
– Process Reservations: To process and manage your car rental reservations, including sending confirmation and updates.
– Improve Services: To enhance and personalize your experience, analyze website usage patterns, and improve our services.
– Communication: To communicate with you about your reservations, respond to inquiries, and provide customer support.
– Marketing: With your consent, we may send promotional o ers, newsletters, or other marketing communications.

4. Information Sharing

We may share your information with the following entities:
– Service Providers: Third-party service providers who assist in providing our services, such as payment processors, IT support, or customer service.
– Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, enforce our policies, or respond to government requests.
– Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

5. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Choices

You have certain rights regarding your personal information:
– Access: You can request a copy of the personal information we hold about you.
– Correction: If you believe your information is inaccurate or incomplete, you can request corrections.
– Withdrawal: You can withdraw consent for marketing communications or location data collection.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to enhance your browsing experience and collect usage information. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our website or other means. Your continued use of our services after the changes will signify your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at [email protected]